Opengear has announced a major transformation in how organizations buy, deploy, and maintain their network infrastructure.

Beginning this month, every new Opengear appliance will ship with five years of built-in hardware coverage and inclusive SLA-backed support. This shift turns support into a strategic asset, enabling IT leaders to plan more confidently, reduce risk, and simplify the path to network resilience.

“This marks a meaningful evolution in the way we support our customers,” said Patrick Quirk, president and general manager, Opengear. “We’re delivering peace of mind through smarter coverage, flexible service options, and a consistent, long-term ownership experience. This is a foundational shift to help our customers scale resiliently and predictably.”